Returns Policy

Here at Comfy Living we hope that you are satisfied with your purchase. This is why we can confidently offer you 7 working days, starting from the day after you receive your delivery, in which you can cancel your order should you not be completely satisfied.

We can only accept products for return with their original packaging in the condition they were delivered.

Please Note: Unwanted orders will be collected subject to a £30 charge (to cover the carrier's charges), this does not apply to products which are faulty - these will be collected/replaced free of charge.

In the unlikely event of your item being delivered in a damaged condition please mark the POD or sheet that you sign for the delivery as DAMAGED in the section that reads RECEIVED IN GOOD CONDITION. We will then be able to assist you in either sending replacement parts or a new product.

Please however beware of the following:

Mattresses & divan beds

As with nearly all mattress retailers WE are unable to accept "used" mattresses for return for health and hygiene reasons. By used we mean mattresses that have been removed from their original packaging. Therefore we would strongly advise that customers that buy mattresses try them on their beds with the packaging on them first, and only remove the packaging when you are completely sure that you are happy with the product.

Flat packed furniture

As with nearly all furniture retailers we are unable to accept flat packed furniture that has been erected or semi-erected.