Delivery Info

At Comfy Living we try to make the delivery process as smooth as possible to make your lives easier.

All free deliveries will take place between 8am and 6pm on the next working day from point of order and payment (if ordered before 1pm) If ordered over the weekend please allow for a Tuesday delivery. Saturday deliveries can be arranged this needs to be selected at the point of ordering. Saturday deliveries incur an extra charge of £30 and take place between 8am and 12pm.

Unfortunately we are UNABLE to give more specific time slots until 2pm - call 0845 388 0934 for an update after 2pm.

Please ensure someone is home to take the delivery or provide us with specific delivery instructions at the time of ordering. (example: Please deliver to my neighbour at no. 30). Please note the courier drivers are not insured to carry items upstairs. If you are out on your selected delivery date we reserve the right to charge £5 for the failed delivery.

Ensure your address details are correct at the time of ordering to avoid items being shipped to the incorrect addresses. We cannot be held responsible if you have purchased an item and given us the incorrect delivery address. If you have provided us with an incorrect address and the delivery has been sent but not yet delivered, we can arrange to re route the item but this will incur an additional charge of £5 and may delay the delivery date.

We will endeavour to meet our quoted delivery dates, however please be aware occasional delays beyond our control can delay deliveries i.e. weather, traffic, etc.. If such delays occur we will contact you as soon as is possible to advise of the likely delivery timescale.

You'll find every product shows it's own delivery time and when you are ready to checkout, a selection of delivery dates will be shown, so you can choose one that suits you best. Some items which are delivered directly by the manufacturer will show a guide delivery time and will be booked in by our customer service team.

Please see our list of postcode areas that may incur an additional charge and may NOT be subject to our next day delivery service:


KA (not KA27), TR21-25,PH1-18, AB, please allow up to 3-5 days for delivery no extra charge
KW,PH19-41,PA21-40,IV1-39, please allow up to 3-5 days for delivery £10 delivery surcharge
PO30-41, please allow up to 3-5 days for delivery £16 delivery surcharge


IMPORTANT: We regret we are currently unable to deliver to Southern/ Northern Ireland or any these postcode areas: HS, BT, JE, GY, IM, ZE, PA20, PA42+, IV40+, KA27, KW15+, PA60-78, PA80-88

 

 

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Testimonials

Just to say many thanks for the uplift of the sofabed and delivery of replacement, what a first class service you have provided to me!!  Will be recommending your website for sure.  Your contact and after sales service has been second to none, you make buying from the internet very easy.

 

Many thanks again, Ann

April, 2010